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How to Shut Off Your Water in an Emergency?

Writer's picture: Eagle ServicesEagle Services

There’s nothing that can get a person to move faster than to have a pipe break in a home, with water spraying everywhere, soaking everything, and ruining furnishings, flooring, documents, and more.

The “moving faster” part of this unwanted exercise is often the frenzy with trying to find and turn off the water source, the main water feed into the home, and that location is usually not top-of-mind until the moment it is urgently needed.

Turning a valve off and saving your home is a simple concept, but if you don’t know where to find that valve, extensive damage will occur.

With most properties in warm climates, the main valves are often outside, easy to access. But in colder climates, those valves are inside, either in a basement if the home has one, or in a utility area, out of the way. And often, none of them are marked.


In addition to the typical shut-off valves, most homes have a main valve in the yard, an underground area with a cover that can be removed and give you access to it. Sometimes a special tool is needed to operate the valve.

But if you own a typical home with a basement, you have an advantage. The main shut-off valve is most often found near the front, on or near the wall closest to the street, where the water feeds into the home. If you have a private well, it should be on the side of the well, on that wall. If the valve isn’t on that type of wall, it may be near the furnace or water heater.


If you have a crawlspace, you may have a disadvantage. The valve may be in there, in that tight space that is usually full of cobwebs and dirt. You might have to go in there to reach the valve. But make sure it is in there; do that right now, so you aren’t trying to reach a valve that turns out isn’t in there at all.

When you do find the valve, you have to turn it. Turn clockwise, like when putting a screw into a board or a lid onto a jar. The valve may be rusty, difficult to turn. Lack of use makes the task more difficult. You can use a wrench to do it but be careful not to break the handle of the valve.

If, or more precisely, when a pipe breaks and you have resulting water damage, do the right thing. Contact your favorite disaster restoration company. After all, it pays to call a pro!





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